I will be using this page to list examples of enterprise uses of social media (if they are public) as well as links to other documents, resources, etc. that might be useful.
For a directory of companies on Twitter, see Twibs
Examples:
Technology Companies
Dell's IdeaStorm
SAP SDN Community
SAP BPX Community
Microsoft Communities
EMC Employee Blogs
Intuit's Communities
GlobalSpec
Autodesk Communities
Sun Developer Community
Sun - Jonathan Schwartz' Blog
Sybase
Salesforce.com Connect OnDemand
VMWare Communities
FrontRange Connect
Consumer Brands
My Starbucks Idea
Nike Plus
Cannondale Communities
Marriott - Bill Marriott's Blog
MyCoke
P&G Connect & Develop
GM FastLane
GM Family First
Wells Fargo Stagecoach Island
T-Mobile Sidekick Wiki
American Airline's Blog
World of Good - an eBay community
Professional Communities
MyCRMCareer
Sermo
Yahoo! Teachers
Happe-Connect (my personal favorite!)
Government
Dipnote - U.S. Department of State Blog (does this make the bloggers dips?!?)
TSA Security Blog - Evolution of Security
Miami Dade Public Schools
Barak Obama's Social Media Outreach
Ingram Micro GovEd Alliance Zone
Media/Publishing
Tom Glocer's Blog (CEO of ThomsonReuters)
Health Care
Running a Hosipital by CEO of Beth Israel Deaconess Medical Center
Harvard Pilgrim Health Care Let's Talk Health Care Blog by Carlie Baker CEO
200+ Hospital Social Network List from the Found in Cache Blog
Other
Non-Profit Examples
Beth Kanter's excellent list on non-profit arts examples
Neighbors for Neighbors - Neighborhood social network for Boston's Jamaica Plain neighborhood
Non-Enterprise Examples
The Cult of the Mac
M3Forum - Community for BMW M3 Enthusiasts
Resources (more to come)
MySpace's Never Ending Friending Report (interesting even if you are not consumer-oriented)
ForumOne's Online Community Best Practices Report
Avenue A|Razorfish's 2008 Digital Outlook Report (via Guy Kawasaki's blog)
SelectMind's Case studies and metrics
International Network for Social Netowrk Analysis
Wiki Patterns Resources
NYTimes Article on use of prediction markets with examples
Mashable's 35+ Examples of Corporate Social Media
Peter Kim's List of Social Media Marketing Examples
Excellent list of case studies by The Parallax View
SocialText's wiki of Fortune 500 Blogs
Examples of Corporate Social Media Policies
BBC's Editorial Policy on the use of Social Networks and 3rd party websites
IBM's Social Computing Guidelines
Plaxo's Internet Communication Policy
123 Social media list of policy examples
Some Interesting Corproate Twitter Accounts (yes, I love Dell too!)
JR - Electronics Retailer in NYC - using it for direct response
SodexoCares - Food & Facilities Management - Recruiting
Turkish Airlines - discounts, specials, & corporation information
Thanks for a great resource. I'd add blog collectives like DailyKos to the list of communities. It doesn't fit the precise definition of Social Network Sites, but as social media it operates better than any I've ever seen. The idea that members can initiate themselves into greater, deeper participation and build a collective identity via a jazzy, improvisational communication is really impressive.
Posted by: Mike Plugh | July 11, 2008 at 10:36 PM
The subject of a very wonderful and distinct
I thank you for continuing excellence
Thank you
Posted by: شباب ليبيا | July 29, 2008 at 12:45 PM
This is a great resource. Thanks for putting it together.
Posted by: Scott Townsend | April 04, 2009 at 10:09 AM
Great list, Rachel. Thanks so much for compiling all this! Have a fantastic day! :D
Posted by: Andrea Goulet | August 24, 2009 at 11:34 AM
thaaaaanx very nice :)
Posted by: توبيكات | September 16, 2009 at 01:44 PM
Rachel,
Nice list - Check out another example of a technology company social media site -
http://www.birt-exchange.com
Posted by: Krishna Venkatraman | January 09, 2010 at 12:26 AM
Thanks for the excellent & concise list of resources and social media examples. Look forward to following and reading more. Darren D. @BrandStrategic
Posted by: Darren D. @BrandStrategic | February 17, 2010 at 12:38 AM