My Photo

Enter your email address:

Delivered by FeedBurner

My Other Accounts

Flickr LinkedIn Twitter

« Content = Community | Main | Customer Dissatisfaction Surveys »

April 14, 2008


Feed You can follow this conversation by subscribing to the comment feed for this post.


Great list! Thank you for sharing.
I also highly recommend you consider Patti Anklam's Net Work: A Practical Guide to Creating and Sustaining Networks at Work and in the World (


Rachel - thanks for the list. Although not focused on social technologies, I'd like to add a shout out for a great book of leading edge examples from companies who foster ideas and innovation through peer-to-peer assistance programs. It's called "Hot Spots: Why Some Teams, Workplaces, and Organizations Buzz with Energy - And Others Don't" by Lynda Gratton. In it, you will find excellent ideas to apply to the 80% program/policy side (vs. 20% technology side) of deploying community-oriented destination sites in the enterprise. Also see the supporting site called Hot Spots Movement

Rachel Happe

Thanks for the great suggestions Christopher & Rob - both sound excellent.

I also got some advice privately that I thought was good so I'll share: to prioritize pick one book that extends your existing knowledge and one that expands into to an area you don't know a lot about. Sounds like a great way to work through a reading list.

Rachel Happe

This from Bob Robertson-Boyd via Twitter - his list of social media books:

Eric  Schurr

I like your list and I'll add another book: Groundswell, by Charlene Li and Josh Bernoff. The best social media book i've ever read.

You can read what i think about it along with commentary from another person in my company here

The comments to this entry are closed.

My Other Project

Twitter Chatter

    follow me on Twitter

    People You Should Know